Jobs using "pelican://" links to transfer files from Research Drive are failing. Affected jobs, may see jobs go on hold with an error message like:
"Transfer input files failure at execution point ... using protocol pelican. Details: failed to get namespace information for remote URL pelican://chtc.wisc.edu/researchdrive/...: error while querying the director at https://uwdf-director.chtc.wisc.edu: Contact.Director Error: Error code 3001: 404: No sources found for the requested path: no origins found for the requested namespace '/researchdrive/..."
The service that enables the file transfer is currently unavailable. Our team is working to bring it back up. We will post an update to this page once the issue is resolved.
Posted May 19, 2026 - 11:59 CDT
This incident affects: High Throughput Computing (HTC) System (File Transfers).