Investigating - We have received some reports of issues with file transfers from ResearchDrive in HTCondor jobs for folks with the ResearchDrive/CHTC integration.
*** Please report any issues with file transfer between CHTC and ResearchDrive to chtc@cs.wisc.edu as we are investigating the cause ***
Feb 13, 2026 - 17:06 CST
Monitoring - We've implemented a fix for the CUDA_VISIBLE_DEVICES issues on various GPU machines. Please resubmit jobs and email chtc@cs.wisc.edu if you are still experiencing issues with it.
Feb 06, 2026 - 10:18 CST
Update - We are continuing to investigate this issue.
Feb 04, 2026 - 16:38 CST
Investigating - We have received reports of issues with the CUDA_VISIBLE_DEVICES environment variable being set incorrectly on certain GPU jobs. We are investigating the issue and will update this page once more information is known.
Feb 02, 2026 - 13:57 CST
Resolved -
This incident has been resolved.
Feb 18, 17:13 CST
Monitoring -
Users reported errors involving jobs using Docker containers, encountering a pull rate limit message. Additionally, users building Apptainer images that use a Docker image as a base encountered a "conveyor failed to get" message. These both stem from an automatic update that rewrote network configuration.
We have resolved the broken configuration. Users are encouraged to resubmit their jobs or rebuild their containers. If you encounter the pull rate limit message again, please wait a few hours before retrying.
Resolved -
This incident has been resolved.
Feb 18, 10:50 CST
Monitoring -
We have created a containerized install of CST 2025 and are testing the install. Users interested in testing CST 2025 should email us at chtc@cs.wisc.edu.
Feb 10, 17:11 CST
Update -
We are continuing to investigate this issue.
Jan 29, 10:20 CST
Investigating -
Users of the licensed software CST may encounter this error: "modeler_AMD64: line 154: Aborted (core dumped) "${CST_REGSVR32}"". This occurs on most Execution Points, with the exception of build machines.
Resolved -
The license was updated the day after this incident was posted - we forgot to update the status page!
Feb 16, 11:50 CST
Identified -
The MATLAB license for CHTC has expired and needs to be renewed. We are working with campus IT to do so. In the meantime, users submitting MATLAB jobs will encounter the error "License checkout failed".
Feb 5, 09:16 CST