Slow performance impacting /staging, /projects directories
Resolved
This incident should be resolved now.
Posted Jan 13, 2025 - 13:14 CST
Monitoring
The file system performance appears to be much improved at this time.
Please let us know if you continue to experience issues with /staging or /projects.
Posted Jan 07, 2025 - 15:22 CST
Investigating
We've confirmed several reports of slow performance of /staging, /project directories.
We are actively investigating the cause, which at this time we believe is a consequence of our recovery efforts to restore the data from the /project directory.

Users may encounter slow file transfers to/from /staging, /projects, and commands that query files in those directories may be slow or hang up entirely.
Unfortunately there is not a good workaround at this time.
We ask that users be patient while we investigate and resolve this issue.
Posted Jan 07, 2025 - 13:21 CST
This incident affected: High Throughput Computing (HTC) System (Staging and Projects Space, File Transfers).