Ticketing System Upgrade/Downtime – June 9

Scheduled Maintenance Report for Center for High Throughput Computing

Completed

This upgrade has been re-scheduled to later in the week.

Posted Jun 09, 2025 - 12:23 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 09, 2025 - 00:00 CDT

Scheduled

CHTC will be switching to a new email support/ticketing system on June 9th. You can still email us at chtc@cs.wisc.edu, and all open tickets should carry over automatically.

Please note: We may experience brief downtime or delayed responses during the transition.

For the latest updates, check our status page:
https://status.chtc.wisc.edu

If there are any issues or delays during our system upgrade window, we will post status updates to the system Status Page.

Posted May 30, 2025 - 16:21 CDT

This scheduled maintenance affected: CHTC Internal Infrastructure (RT Email/Ticket Support System).